Return PolicyWe will gladly accept a return within 30 days of original order (Read full details below). If you purchase an item from us and want to return it just call 1-888-277-3059 between the hours of 9-5 EST M-F. Shipping charges will not be refunded (See complete return policy below).*Because of health laws across the U.S. items can not be worn for any reason To report a damaged shipment, defective garment or garments shipped in error please CLICK HERE or call us Toll Free at phone number. All Merchandise is New First Quality and Completely Guaranteed against material or workmanship defects. All claims for shortages, damages, defects, price discrepancies, incorrect merchandise, etc. must be reported within 48 hours of receipt of goods. Claims will not be accepted after this time. It is the customer's responsibility to count and inspect all merchandise before washing to ensure it is the correct merchandise, correct quantity and in good condition as ordered. Without exception, Golf Shirts and More, LLC will not assume responsibility after garments have been imprinted, embroidered, washed or embellished in any fashion. All returns must include the following:
If you are returning a non-defective/non-fault garment, you must pay return shipping fees. Shipping charges on the original order will not be refunded on orders in which no error was made on the part of Golf Shirts and More, LLC or any of our Manufacturers, Warehouses, Embroiderers or Screen printers. The customer is responsible for all shipping charges on such returns. Absolutely no returns on printed, worn, washed, decorated or otherwise embellished merchandise.Returns of unwanted merchandise or merchandise ordered in the wrong size or color by the customer must be approved in advance and may be charged a minimum $15.00 restocking fee of $15.00 or 25% whichever is greater. Returns of this nature must be shipped freight prepaid by the customer. Restocking fees are only charged on non-defective, non-fault returns (as stated above and below) that are not returned in new condition, are returned un-bagged (applies to bagged premium brands), show noticeable wear, are received after our return terms expire, are large quantity returns which incur additional employee time, are repeat returns or unauthorized returns at the discretion of the office manager. Unclaimed or refused shipments may be subject to a minimum $15.00 restocking fee of or 25% whichever is greater, in addition to freight charges. Cancellations of orders already pulled may be subject to a minimum restocking fee of or 25% whichever is greater. Closeout, Bargain Basement or Discontinued merchandise are final sales and may not be returned. REFUNDS Shipping and handling charges are not refundable. Refunds on Orders paid by Visa, MasterCard or American Express will be made to the credit card used to purchase the merchandise. Credits cannot be made in any other form due to regulations by the credit card industry. The exception to this is when the charge is over 120 Days old and credit cannot be issued due to length of time. In this case refunds will be made via one of the following methods … Money Order, Cashiers Check, Pay Pal or Store Credit. Store Credit will only be issued at the Customers request. If Store Credit is not requested, Golf Shirts and More, LLC reserves the right to choose one of the refund methods above. We do not issue Company Check Refunds due to the possibility of Fraud. Refunds on expired credit cards, Returns made 30 Days after shipment or returned without requesting a Return Authorization will be made by Store Credit only, NO EXCEPTIONS. It is the Customers responsibility to keep their Credit Card information on file up to date and to return their sample or unwanted apparel in accordance with our Return Terms or the Manufacturers Return Terms. Golf Shirts and More, LLC cannot be held responsible for non-defective, non-fault returns which are lost or damaged by the shipping carrier chosen by the Customer. |
